The dishes prepared are delicious meals that will remind you of the food we used to cook at our home!!! This is a healthy alternative to all the fast food options you may be eating due to lack of time or other reasons. The traditional meals we deliver contain a perfectly balanced ratio of carbohydrates, proteins, fiber and fat. They are made from fresh ingredients and authentic traditional spices.

We have set meal plans every day and deliver Monday to Sunday from 11am to 10pm. Plus, there are no delivery fees. If you live outside of our delivery zone, you can easily contact our support team by email or phone.

Terms and Conditions

Indian Tiffin

Friedrich-Ebert-Damm Str. 93G,
22047 Hamburg
Phone: 015753654010

Owner/Managing Director (represented by):  Mandeep Singh

E-Mail: Info@indiantiffin.de

General Delivery Service Terms and Conditions for App and Online Orders

The following delivery service conditions apply to all orders. The delivery service conditions are deemed to be accepted by any form of order and at the latest upon receipt of the goods. Any contractual conditions of the purchaser that deviate from these terms and conditions are not valid in this case either.

The General Terms and Conditions in the version valid at the time of the order apply to your order.

1. order

   By clicking on the "order" button at the end of the ordering process, you make a binding offer to purchase the goods in your shopping cart and confirm beforehand that you agree to the validity of these General Terms and Conditions. Acceptance of this contract offer is deemed to have been accepted by delivery of the goods.

   Please ensure that the data you provide is correct. Incorrect or incomplete personal information can lead to problems or delays in delivery. Please ensure that you provide the correct address (including postcode), email address and telephone number when ordering. We are not liable for non-delivery or late delivery if incorrect or incomplete information is provided and in this case the full price of the ordered goods may be charged.

   In the event of spelling, printing or calculation errors in the app, on the website or in the flyer, we are entitled to calculate the specific price. In this case, the customer has an unrestricted right to withdraw from the delivery contract. The images shown in the app, on the website or in flyers are symbolic; the goods may differ in design, design and color.

2. Delivery

   We deliver while stocks last. Delivery is made as quickly as possible, usually within 45 minutes. All information about the delivery period and/or a delivery time, including any delivery time forecasts, are non-binding. This also applies to orders placed by the customer for a specific date, the binding nature of which must be expressly confirmed and, if necessary, in writing.

   The prices stated in the app, on the website or in the flyers are gross prices. Delivery is only made within our delivery areas, which are programmed into the app and on the website.

   We offer various payment options. The payment options may be expanded or changed. The payment options available at the time of an order are mentioned during the ordering process. If payment is made by credit or debit card, your credit or debit card will be authorized as soon as your order has been confirmed and the amount will be reserved for payment. Payment is made to the respective payment provider - our technical service provider and representative - and is then forwarded to us.

   If customers are not found at the agreed or expected delivery date, we reserve the right to charge an expense allowance. This right to charge an expense allowance also applies if a delivery fails for reasons that are the customer's responsibility (example: broken doorbell). The amount of the expense allowance corresponds to the gross order value.

3. alcohol and cigarettes

   Alcoholic beverages (except beer) and cigarettes can only be ordered and delivered to people who are at least 18 years old. Beer, however, can also be ordered online by 16-year-olds. Alcohol will only be delivered or picked up upon presentation of an ID card.

4. liability for defects

   We do not provide any guarantee of quality or other guarantees. The customer will check the goods for external damage and obvious defects upon delivery and, if necessary, make a complaint immediately. Should damage and/or loss occur during transport, the driver will inform the customer directly and immediately and notify us at the same time.

   If the delivered goods are defective, the customer can demand subsequent performance by means of a replacement delivery. If subsequent performance fails, the customer can withdraw from the purchase contract, reduce the purchase price or claim damages if the defect is not insignificant. Further claims by the customer - regardless of the legal grounds - are excluded unless otherwise stated below.

   We are not liable for damages that are not caused to the delivered item itself; in particular, liability for lost profits or other financial losses suffered by the customer is excluded.

   We are liable for intent and gross negligence as well as for the negligent breach of obligations, the fulfilment of which makes the proper execution of the contract possible in the first place, the breach of which endsangers the achievement of the purpose of the contract and on whose compliance you as a customer regularly rely on.

   The above exclusions of liability do not apply in the event of injury to life, body or health. Liability under the Product Liability Act remains unaffected.

5. Applicable law, place of performance and jurisdiction

   All legal relationships with the operator are subject to the law of the Federal Republic of Germany. The place of performance and exclusive jurisdiction for all disputes arising from the business relationship is our place of business if our customer is a merchant, a legal entity under public law or a special fund under public law.

6. Regulatory gap, ancillary agreements and severability clause

   If the contracting parties have not actually reached agreement on a point on which an agreement should have been reached in a contract that both parties consider to be concluded, we are entitled, taking into account and supplementing the agreements reached, to close the regulatory gap at our reasonable discretion, taking into account the interests of both parties.

   Any subsidiary agreements must be made in writing.

   If individual provisions of the respective contract are or become invalid, this does not affect the validity of the contract as a whole. The parties are obliged to replace the invalid or ineffective provision with a valid one that comes closest to the economic content of the invalid or ineffective provision.

7. dispute resolution

   The European Commission provides a platform for online dispute resolution (ODR):

   https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.

   You can find our email address above in the imprint. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.